The Telecom Regulatory Authority of India has directed
that telecom companies now have to keep a special voucher, a combo voucher, in
their monthly prepaid plan, which will be valid for a whole month.
A new monthly prepaid plan must be submitted within 60 days
TRAI has instructed telecom companies like Jio, Airtel,
and Vi to plan 30 days instead of 28 days. According to TRAI, prepaid customers
must have at least one plan voucher, one tariff voucher, and one combo voucher
for 30 days.
TRAI has asked all telecom companies in the country to
offer this recharge plan for prepaid customers with a validity of 30 days. Companies
must provide a 30-days monthly prepaid plan within 60 days of
notification.
TRAI was receiving complaints
TRAI was constantly receiving complaints from customers
about the existing plans of telecom companies. Consumers complain that although
the existing telecoms tariffs continue to rise, their legitimacy is declining.
In such cases, they have to recharge extra every year.
It is worth noting that whenever you go shopping or
online to recharge for one month, the telecom companies give you a 28-day
validity plan that speaks to the monthly plan.
At the same time, companies are constantly making their
plans more expensive, but customers are getting the same validity, which means
customers have to recharge monthly 13 times a year.
Following TRAI's directive, customers will save money for
one-month extra recharge. Also, the number of recharges made by customers in
one year will be reduced.
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