Everyone is at home
due to the Coronavirus lockdown and companies have also shut down. In view of
this, after Realme, now OnePlus has also extending device warranty and returns
policy.
According to
information provided on the OnePlus Forum, the warranty of all OnePlus devices
has been extended till May 31. However, the company has placed a condition for
this extension.
OnePlus has given
information on its Forum saying that amidst the Coronavirus epidemic, the
company is taking this step to provide better and safe service to the users.
Company information
on OnePlus Forum:
The warranty for all OnePlus devices is being extended until 31 May. This feature will be available to the
user when the warranty of the user's device expires from May 1 to May 30.
Along with this,
returns and replacements are being extended from 15 days to 30 days. Not only
this, but the company will also provide two-way shipping for all returns, replacements, and repairs.
The company is also
working on a back-up device program, under which even if your phone is in
repair, you will be able to stay connected with your friends and family. Its
pilot project will be made available in Europe and North America.
OnePlus has tweeted
for this by its official Twitter account, saying that the company is Extending Warranty and Updated Returns Policy. Along with this, the support of the policy is also being modified.
Earlier, Realme had
informed the device warranty extension from its official Twitter handle. Realme
had said in its tweet that we are extending the warranty period to help our
users in this difficult time.
Earlier, Huawei also
gave relief to its users by making such an announcement.
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